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Website setup/MivoChat field guide

Install website chat on WordPress

WordPress site owners — You want chat on your WordPress pages without editing theme files by hand.

By MivoChat product team · Install website chat on WordPress · Published and updated October 12, 2026

Quick answer

The MivoChat WordPress plugin gives site owners a password-free connection flow: install the plugin, open Settings → MivoChat, sign in, and select the matching MivoChat site. Use the plugin ZIP when you want the supported guided setup; the script snippet remains available for manual installation.

A useful setup for wordpress site owners begins with the information visitors need and the handoff the team can reliably cover.

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Install website chat on WordPress: setup in practice

Test the install website chat on wordpress experience

A dental practice can answer whether it accepts new patients using the exact wording from its patient page.

Source and next step for install website chat on wordpress

The install website chat on wordpress workflow should cite approved information and identify who can confirm an open detail.

Install website chat on WordPress launch owner

Your chosen reply channel

A named teammate owns the install website chat on wordpress install and reply path.

Check Slack beta access before routing install website chat on wordpress requests there.

The install website chat on wordpress workflow uses business information and gives visitors a human next step.

Installation steps

  1. 1

    Upload the plugin

    On WordPress.com, confirm your site uses the Business/Creator plugin-enabled plan. Self-hosted WordPress sites need permission to install plugins.

    WordPress plan illustration showing a plugin-enabled plan.
    Illustration — your screen may look slightly different.
  2. 2

    Connect your site

    Download the plugin ZIP from your MivoChat Install page (WordPress tab). In WordPress, open Plugins → Add New Plugin → Upload Plugin → Choose File → Install Now → Activate Plugin.

    WordPress Plugins illustration showing Upload Plugin, Choose File, Install Now, and Activate Plugin.
    Illustration — your screen may look slightly different.
  3. 3

    Test the live site

    Open Settings → MivoChat, choose Connect to MivoChat, sign in, and select the site that matches this domain.

    WordPress Settings illustration showing the MivoChat page and the Connect to MivoChat button.
    Illustration — your screen may look slightly different.
  4. 4

    Step 4

    Return to the plugin and confirm it shows the connected site. Add the published domain to MivoChat's allowed websites.

    WordPress MivoChat illustration showing the connected site and the published domain allowed.
    Illustration — your screen may look slightly different.
  5. 5

    Step 5

    Open a published page in a private window and test a full conversation. If an optimization plugin delays or combines JavaScript, exclude `widget.js`.

    WordPress published page illustration showing the live chat launcher.
    Illustration — your screen may look slightly different.

Before you start on WordPress

The plugin adds MivoChat through WordPress's footer enqueue. On WordPress.com, plugin upload requires a plugin-enabled Business/Creator plan.

In WordPress, check that you can upload plugins and identify the production site to connect before installing the MivoChat extension.

  • The published website is reachable and you can sign in to its WordPress dashboard.
  • You can install a plugin or ask the person who manages your site to install it.
  • You have access to the MivoChat workspace and know which site should be connected.
  • Your public service, price, hours, and contact pages are current before they become answer sources.

Step-by-step WordPress setup

Upload and connect the plugin before checking that the widget appears on a public WordPress page.

  • On WordPress.com, confirm your site uses the Business/Creator plugin-enabled plan. Self-hosted WordPress sites need permission to install plugins.
  • Download the plugin ZIP from your MivoChat Install page (WordPress tab). In WordPress, open Plugins → Add New Plugin → Upload Plugin → Choose File → Install Now → Activate Plugin.
  • Open Settings → MivoChat, choose Connect to MivoChat, sign in, and select the site that matches this domain.
  • Return to the plugin and confirm it shows the connected site. Add the published domain to MivoChat's allowed websites.
  • Open a published page in a private window and test a full conversation. If an optimization plugin delays or combines JavaScript, exclude `widget.js`.

Domains and content security policy for WordPress

Add the connected WordPress site's published domain to MivoChat's allowed websites.

Test on your published WordPress site

Verify the plugin on a public WordPress page after activation; dashboard and preview frames do not represent visitor traffic.

Troubleshooting WordPress installation

If WordPress does not show the launcher, verify the plugin is active on the production site and exclude `widget.js` from optimization settings that delay or combine it.

Frequently asked questions

Does MivoChat install automatically on every platform?

For WordPress, use the installation path described above and check the platform’s current settings if labels change.

Can MivoChat confirm bookings or availability?

For wordpress site owners, MivoChat can show an external booking link or collect a request, but it does not sync calendars or confirm availability; staff must review the request.

How do I know the installation worked?

On WordPress, test the published site from a private browser window. Check the launcher, send a visitor message, confirm it reaches the chosen team inbox, and reply to verify both directions.

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