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Website setup/MivoChat field guide

Add website chat to Wix

Wix site owners — You use Wix and want a consistent support launcher across your published pages.

By MivoChat product team · Add website chat to Wix · Published and updated October 12, 2026

Quick answer

To add MivoChat to Wix today, copy the install snippet from your MivoChat Install page, add it under Wix Settings → Custom Code for all pages in the body, publish, and allow your Wix site domain. A Wix marketplace app is not available, so use this manual code path.

A useful setup for wix site owners begins with the information visitors need and the handoff the team can reliably cover.

your-business.com / support

Add website chat to Wix: setup in practice

Test the add website chat to wix experience

A coach can place chat across service and FAQ pages but use clear wording that the bot cannot confirm a coaching slot.

Source and next step for add website chat to wix

The add website chat to wix workflow should cite approved information and identify who can confirm an open detail.

Add website chat to Wix launch owner

Your chosen reply channel

A named teammate owns the add website chat to wix install and reply path.

Check Slack beta access before routing add website chat to wix requests there.

The add website chat to wix workflow uses business information and gives visitors a human next step.

Installation steps

  1. 1

    Publish and connect a domain

    Publish the site and connect a domain first. Connecting a domain requires a paid Premium plan; free `*.wixsite.com` sites cannot use Custom Code.

    Wix dashboard illustration showing Domains and the option to connect a domain.
    Illustration — your screen may look slightly different.
  2. 2

    Add site-wide custom code

    In the Wix dashboard, open Settings, then under Development & integrations choose Custom Code → + Add Custom Code.

    Wix dashboard illustration showing Settings, Development & integrations, and Custom Code.
    Illustration — your screen may look slightly different.
  3. 3

    Apply and test live

    Paste the snippet, name it MivoChat, choose All pages and Load code once, select Body - end, then Apply.

    Wix Add Custom Code dialog illustration showing the snippet, the name MivoChat, All pages, Load code once, Body - end, and Apply.
    Illustration — your screen may look slightly different.
  4. 4

    Step 4

    Add both the `*.wixsite.com` free URL, when applicable, and your custom domain to MivoChat's allowed websites. If you change the primary domain, Wix deletes custom code entries, so add the snippet again.

  5. 5

    Step 5

    Publish and test the live site, not the Wix Editor preview. Wix's frontend security changes may block some snippets; do not use Embed HTML because it runs in an iframe.

Before you start on Wix

Custom Code requires a published site with a connected domain and a paid Premium plan. The embedded app scaffold is unpublished; use the manual Custom Code method.

In Wix, publish the site and connect the domain before adding custom code; record the primary address visitors will use.

  • You can open Wix Settings and publish site changes.
  • Copy your real site snippet from MivoChat; do not type a guessed site key.
  • Decide whether the code should appear on every page or only selected pages.
  • Have the published Wix domain ready so it can be added to the allowed website list.

Step-by-step Wix setup

Add site-wide custom code in Wix settings, publish, and check the result on the connected domain.

  • Publish the site and connect a domain first. Connecting a domain requires a paid Premium plan; free `*.wixsite.com` sites cannot use Custom Code.
  • In the Wix dashboard, open Settings, then under Development & integrations choose Custom Code → + Add Custom Code.
  • Paste the snippet, name it MivoChat, choose All pages and Load code once, select Body - end, then Apply.
  • Add both the `*.wixsite.com` free URL, when applicable, and your custom domain to MivoChat's allowed websites. If you change the primary domain, Wix deletes custom code entries, so add the snippet again.
  • Publish and test the live site, not the Wix Editor preview. Wix's frontend security changes may block some snippets; do not use Embed HTML because it runs in an iframe.

Domains and content security policy for Wix

Allow `*.wixsite.com` when using that free URL and your custom domain.

Test on your published Wix site

Check the published Wix site in a regular browser tab, since Editor preview runs in a separate frame.

Troubleshooting Wix installation

If the Wix launcher is missing, recheck the site-wide code entry and add it again if the primary domain changed.

Do not use Wix Embed HTML; it runs in a separate iframe and can give the widget the wrong origin.

Frequently asked questions

Does MivoChat install automatically on every platform?

For Wix, use the installation path described above and check the platform’s current settings if labels change.

Can MivoChat confirm bookings or availability?

For wix site owners, MivoChat can show an external booking link or collect a request, but it does not sync calendars or confirm availability; staff must review the request.

How do I know the installation worked?

On Wix, test the published site from a private browser window. Check the launcher, send a visitor message, confirm it reaches the chosen team inbox, and reply to verify both directions.

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