Examples for owner-led teams
Clinics, salons, agencies, coaches, and property managers hear different questions and need different boundaries. These guides show what to answer from public information, how to give visitors a next step, and when your team should take over.
01 / For Clinics
For a clinic, website chat is most useful for administrative questions: new-patient steps, listed insurance, location, hours, and how to reach reception. On Starter and Pro, MivoChat can collect a booking request and pass it to staff, but it does not sync a clinic calendar, confirm an appointment, or assess symptoms.
See the for clinics guide →02 / For Salons and spas
Salon chat can explain services, starting prices, opening hours, policies, and the correct booking route while the team is with clients. MivoChat can collect an appointment request or link to a booking page, but it does not check live availability or take payment.
See the for salons and spas guide →03 / For Property rentals
For a rental, website chat can answer property-specific questions about check-in, parking, amenities, pets, and local tips from approved listing information. On Starter and Pro, it can collect a booking enquiry, but it does not read availability, reserve dates, or disclose private access codes.
See the for property rentals guide →04 / For Coaches
A coach can use website chat to explain published programs, session formats, package inclusions, prices, and discovery-call options. On Starter and Pro, MivoChat can collect a discovery-call or quote request, but the coach must confirm the time and handle personal fit, refund, and outcome questions.
See the for coaches guide →05 / For Agencies
On Starter and Pro, agency chat can explain service scope, show relevant portfolio work, collect project details, and route a quote request to the right person. On Starter and Pro, MivoChat can capture structured lead or quote fields, but it does not estimate project fees or book a discovery call against a calendar.
See the for agencies guide →MivoChat answers common questions using information on your website and lets your staff reply from Telegram or the web inbox. It does not make appointments, confirm live rental availability, accept payments, or connect WhatsApp. Slack is in beta and requires access.
Review your public service descriptions, prices, hours, policies, and contact details first. Then follow a platform setup guide, read how to handle after-hours questions, or check trial and pricing details.