A useful setup for squarespace site owners begins with the information visitors need and the handoff the team can reliably cover.
Add website chat to Squarespace: setup in practice
Test the add website chat to squarespace experience
A rental host can answer questions about published check-in windows and link to the full house rules.
Source and next step for add website chat to squarespace
The add website chat to squarespace workflow should cite approved information and identify who can confirm an open detail.
Add website chat to Squarespace launch owner
Your chosen reply channel
A named teammate owns the add website chat to squarespace install and reply path.
Check Slack beta access before routing add website chat to squarespace requests there.
Installation steps
- 1
Check plan access
Confirm your plan includes Code Injection: Core, Plus, Advanced, or an eligible legacy plan such as Business/Commerce. Basic/Personal does not include it.
Illustration — your screen may look slightly different. - 2
Open Code Injection
Open the site’s Website panel, scroll to Website Tools, and select Code Injection. You can also search the panel for “Code Injection”.
Illustration — your screen may look slightly different. - 3
Save and test live
Paste the snippet in Footer, which inserts it before `</body>` across site pages, then Save.
Illustration — your screen may look slightly different. - 4
Step 4
Add the Squarespace internal `*.squarespace.com` URL and your custom domain to MivoChat's allowed websites.
Illustration — your screen may look slightly different. - 5
Step 5
Test on the published site, not a Code Block or editor preview. Code injection does not run on the trial Lock page and does not apply to Index landing pages in version 7.0.
Before you start on Squarespace
Code Injection is available on Core, Plus, Advanced, and eligible legacy plans. Basic/Personal plans do not include it.
In Squarespace, confirm your plan includes Code Injection and note both the built-in site address and custom domain.
- You can access Settings → Advanced → Code Injection for the correct Squarespace site.
- You copied the snippet from the MivoChat Install page for the right site.
- Your published domain is added to MivoChat's allowed websites.
- You can test the public site in a private browser window after saving.
Step-by-step Squarespace setup
Add the code through Code Injection, save it, and verify the widget from the published Squarespace site.
- Confirm your plan includes Code Injection: Core, Plus, Advanced, or an eligible legacy plan such as Business/Commerce. Basic/Personal does not include it.
- Open the site’s Website panel, scroll to Website Tools, and select Code Injection. You can also search the panel for “Code Injection”.
- Paste the snippet in Footer, which inserts it before `</body>` across site pages, then Save.
- Add the Squarespace internal `*.squarespace.com` URL and your custom domain to MivoChat's allowed websites.
- Test on the published site, not a Code Block or editor preview. Code injection does not run on the trial Lock page and does not apply to Index landing pages in version 7.0.
Domains and content security policy for Squarespace
Allow the internal `*.squarespace.com` URL and your custom domain.
Test on your published Squarespace site
Open a published Squarespace page in a private window; Code Injection does not run in the editor preview or trial Lock page.
Troubleshooting Squarespace installation
If Squarespace chat is missing, check Website Tools → Code Injection → Footer; a Code Block runs in a separate frame and will not work.
Frequently asked questions
Does MivoChat install automatically on every platform?
For Squarespace, use the installation path described above and check the platform’s current settings if labels change.
Can MivoChat confirm bookings or availability?
For squarespace site owners, MivoChat can show an external booking link or collect a request, but it does not sync calendars or confirm availability; staff must review the request.
How do I know the installation worked?
On Squarespace, test the published site from a private browser window. Check the launcher, send a visitor message, confirm it reaches the chosen team inbox, and reply to verify both directions.