Verified comparison
Pricing and listed features
| Vendor | Listed pricing | Listed features |
|---|---|---|
| Chatbase | Chatbase Hobby is $40/month billed monthly ($32/month billed yearly) with 700 message credits/month. Basic is listed at $150 with 4,000 credits. Pricing checked on 5 November 2026. Chatbase official pricing ↗ |
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| SiteGPT | SiteGPT Starter is $59/month billed monthly or $468/year billed yearly; Growth is listed at $129/month. Pricing checked on 5 November 2026. SiteGPT official pricing ↗ |
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Check each linked pricing page for current terms before deciding.
Choose Chatbase if
Choose Chatbase if its listed channels, actions, and helpdesk or CRM integrations are useful to your support setup.
Choose SiteGPT if
Choose SiteGPT if its broad source ingestion, member counts, or listed add-ons fit how you publish support.
Compare monthly cost at your volume
Assume all conversations are handled by AI, three replies per conversation, and compare the resulting 900 or 3,000 messages with the listed monthly allowances. Chatbase Hobby is $40 for 700 credits, so 300 conversations at this assumption exceed it; Basic is $150 for 4,000 credits. SiteGPT Starter is $59 monthly with 4,000 mini messages or 400 GPT-4.1 messages, so 900 messages fit only if the selected model's meter allows it; Growth is $129 for 10,000 messages. At 1,000 conversations, 3,000 messages fit Chatbase Basic and SiteGPT Starter's mini allowance, but not its 400 GPT-4.1 allowance. Model and credit definitions matter; this is not a promise of equivalent output.
MivoChat estimates 900 replies at 300 conversations and 3,000 at 1,000, using three replies per conversation. Starter's 1,000-reply, $29 plan reference covers the first volume; Pro's 5,000-reply, $99 reference covers the second. Check billing status on /pricing.
Training, channels, and switching Chatbase / SiteGPT
Map each source before choosing: Chatbase lists agent training and channels including WhatsApp, email, Slack, and voice; SiteGPT lists URLs, sitemaps, YouTube, documents, Notion, Google Drive, Dropbox, and GitHub. Make a source inventory, note update frequency, and test whether each product's ingestion keeps the important docs current.
Then test the human path and destination. SiteGPT lists one-button live-agent handoff and integrations such as Crisp, Slack, and Zendesk; Chatbase lists guardrails, a shared helpdesk, actions, and CRM/helpdesk integrations. Preserve the existing widget route, verify a normal question and a no-answer escalation, then move one page and compare source coverage, member access, and reporting before migrating all support traffic.
Keep the same set of URLs and documents in the test so source breadth is useful rather than theoretical. Include a recently changed pricing page and a detailed troubleshooting page, then confirm the answer reflects current wording. Ask a question that depends on a connected source and another that should not be answerable. Record how quickly a content owner can correct a stale answer, who can review analytics, and whether the number of bots and team members suits the support group that will maintain the system.
Where neither fits and MivoChat may
Neither may fit when your team needs a complete ticketing operation or when its source volume, model-message limits, or member allowances are a poor match. MivoChat is a focused option for public-site answers with Telegram team handoff; see /pricing for plan references and /accuracy for evaluation details.
Frequently asked questions
How is Chatbase priced?
For chatbase-vs-sitegpt, Chatbase lists Chatbase Hobby is $40/month billed monthly ($32/month billed yearly) with 700 message credits/month point Basic is listed at $150 with 4,000 credits point ; Chatbase lists agents across chat, WhatsApp, email, Slack, and voice; It lists actions, guardrails, analytics, and helpdesk and CRM integrations;
How is SiteGPT priced?
For chatbase-vs-sitegpt, SiteGPT lists SiteGPT Starter is $59/month billed monthly or $468/year billed yearly; Growth is listed at $129/month point ; SiteGPT lists URL, sitemap, file, and connected source training; It lists live agent handoff and integrations including Crisp, Slack, and Zendesk;
Which source set is broader for this comparison?
SiteGPT's listed sources include URLs, sitemaps, YouTube, files, Notion, Google Drive, Dropbox, and GitHub. Chatbase lists agent training and a range of channels, actions, and integrations; verify the sources you depend on in each live product.
Why distinguish SiteGPT mini and GPT-4.1 messages?
Its listed Starter allowance differs by model: 4,000 mini messages or 400 GPT-4.1 messages. Estimate volume using the model and current billing definition you plan to use.
Keep exploring
Recommended guide
The r3-final-a evaluation measured 95% answerability-tier accuracy on 224 questions; this is an evaluation result, not a guarantee. AI replies use Anthropic. See the method and results and subprocessors and data locations.