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MivoChat
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AI support that knows your website. You reply in Telegram.

MivoChat learns your site, answers visitors in seconds and hands the rest to your team. Five-minute setup, 14-day free trial, no card.

Free demo, no signup needed.

Example: a visitor on Acme's pricing page asks whether SSO is on the Pro plan and gets an answer sourced from that page. They then ask about switching to annual billing mid-cycle, which the site does not cover, so MivoChat hands it to the team. It opens Telegram topic 214, Maya replies there, and her reply appears in the website chat.

Example on a fictional SaaS.

How it works

Live in about five minutes. No helpdesk to set up.

Paste one script, point it at your site, connect a Telegram group. That is the whole setup.

  1. Add the script

    One tag in your layout, or the Next.js snippet.

    <script src="https://mivochat.app/widget.js"
  data-site="pk_…"></script>

  2. Point it at your website

    It crawls your public pages, not only docs. Paste extra text for anything you haven’t published.

  3. Connect Telegram

    Add the bot to a group with topics on. Each website conversation is mirrored to your Telegram group as its own topic; reply in a topic to take over.

Your team

Every visitor conversation gets its own Telegram topic.

No new inbox to learn. The people who built the product answer where they already talk.

  • A topic per conversation. The question, the page they were on and why it was handed off arrive together.

  • Reply from your phone. Type in the topic; the visitor sees it in the website chat within a few seconds.

  • Take over, hand back, close. Run the conversation from the thread without opening a dashboard.

  • Every language. Visitors write in their language; you read a translation in the topic.

Coming soon: Slack threads, with the same handoff.

See how team replies work

It says I don't know

When your site doesn’t have the answer, it hands off instead of guessing.

We asked MivoChat 224 support questions about 6 real websites. About one in five had no answer on the site, on purpose.

  • 46/46

    questions with no answer on the site were handed to a person, not guessed.

  • 96%

    of code snippets were copied exactly (45 of 47).

  • 95%

    of the time it chose correctly between answering, drafting for review and handing off.

Not perfect: 12 of 224 questions got the wrong decision; 11 of those were answerable questions sent to your team instead of answered. We publish the grader and the misses.

See the method and limits Read our SaaS content health research

Pricing

One flat price. No per-seat or per-resolution fees.

Every plan includes Telegram replies. You're only charged for real answers; when MivoChat isn't sure, it hands off for free. At the monthly limit the AI pauses and conversations go to your team, unless you've added AI credits. Nothing is charged automatically.

1,000 AI-resolved conversations a month is about $990 on Intercom Fin at its published per-resolution price, per Intercom’s public pricing when this page was written; check their live pricing, plus seats. At roughly three replies each, that is about 3,000 MivoChat replies: Pro at $99 flat.

Trial

14 days to try MivoChat on one site.

$0for 14 days

Up to 300 AI replies

1 website · 2 team members

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Starter

For one product, its docs and a small support team.

$29/ month

Up to 1,000 AI replies

1 website · 3 team members

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Pro

For several products or docs sites and a busier team.

$99/ month

Up to 5,000 AI replies

3 websites · 5 team members

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Compare all plan details

Who it's for

Built for the small team behind the product.

For SaaS teams of 1–10 people. See all use cases

Questions

Frequently asked questions

Something else? Email hello@mivochat.app. A founder answers.

What can MivoChat learn from?

It crawls your public website: product, pricing, FAQ, policy and docs pages, including sites built on Mintlify, GitBook or Docusaurus. You can also paste in text that is not on your site.

Can AI make things up?

Answers use your crawled pages and added text as their source. When MivoChat cannot find a reliable answer, it says I don't know and hands the conversation to your team.

How do Telegram replies work?

Each website conversation is mirrored to your Telegram group as its own topic; reply in a topic to take over. Team replies reach the widget within a few seconds.

Why flat pricing instead of per-resolution?

At Intercom Fin’s published $0.99 per resolution, per Intercom’s public pricing when this page was written; check their live pricing, 1,000 AI-resolved conversations a month is about $990 plus seats. At roughly 3 replies each, that is about 3,000 MivoChat replies; Pro is $99 flat.

Where is my data processed?

The app and database are hosted in Frankfurt (EU); AI replies are generated by Anthropic outside the EEA (see /subprocessors). A DPA is available, and your data is not used to train AI models. Relevant message and website text is sent to Anthropic and Voyage AI to generate a reply.

How do I install it in Next.js?

Add the script tag to your site layout, or use the Next.js install guide. Setup takes about five minutes: install, crawl your site, and connect Telegram.

What happens when I reach my plan limit?

Only answers grounded in your content count as replies; unsure replies, refusals, out-of-scope declines and handoffs are free. At the monthly limit the AI pauses and conversations go to your team, unless you've added AI credits. Nothing is charged automatically.

Is there a free trial?

Yes. The 14-day trial does not need a card. During busy periods free-trial AI replies can pause until 00:00 UTC; conversations go to your team meanwhile.

Stop answering the same questions.

14 days free with one site. Add your website, connect your team, and see what customers ask.

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